Delivery &
Shipping.
Understanding our shipping timelines, delivery costs, and logistics commitments across the BOXFOX (IOPL) network.
Ordering & Confirmation
Products purchased through the website will be delivered to a physical address of your choice. A confirmation email will be sent immediately upon dispatch. You can ascertain your order status under 'My Account'.
Professional Courier
Perform by professional courier companies engaged by BOXFOX (IOPL).
Business Hours
Deliveries available between 10 AM - 8 PM on weekdays only.
Global Reach
Serviceable to your physical address of choice selected during checkout.
Timelines (2-10 Days)
Delivery times vary between 2-10 working days depending on location and serviceability. While firmly committed to these estimates, we are unable to guarantee exact timeframes due to unforeseen conditions.
Customized Exclusion
BOXFOX (IOPL) will not refund amounts if the product doesn't reach you due to repeated failed delivery attempts or incorrect addresses, as our products are customized and hold value only for the original intended user.
Calculation & Costs.
Delivery fees are dynamic based on product weight. Find your specific rate by entering your address on the checkout page. Remote area surcharges may apply at our discretion.
Return Policy.
We accept returns or exchanges within 14 days.
Note: No refunds for amounts less than ₹2,000. For such cases, a discount voucher will be created for your next acquisition.
Logistic Liability
All risks pass to the customer upon delivery. BOXFOX (IOPL) will not be liable for losses or late deliveries caused by adverse weather, industrial action, power failure, or internet connectivity issues beyond our control. Users accept full responsibility for accuracy in the information provided.