Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
Highlights:
Cash on Delivery not available.
Delivery charges depend on the location and weight of the order.
2-5 business days for deliveries to Metro-cities (Bangalore, Chennai, Delhi, Kolkata & Mumbai).
5-10 business days for deliveries to rest of India.
Cash on Delivery not available.
Delivery charges depend on the location and weight of the order.
2-5 business days for deliveries to Metro-cities (Bangalore, Chennai, Delhi, Kolkata & Mumbai).
5-10 business days for deliveries to rest of India.
Do You Ship Internationally?
we have a tie up with Blue Dart and DHL.
PAYMENT
What Payment Methods Are Accepted?
Credit Card | Debit Card | Net Banking | Wallets |UPI
Is Buying On-Line Safe?
We are INDIAN registered company, you can always trust us.
Order & Retunrs
How do I place an Order?
Add to Cart.
To add an item to your cart, select on the product page.
Review Shopping Cart.
Proceed to Checkout.
Account Login.
Enter a Billing Address.
Enter a Shipping Address.
Payment Information.
Select Delivery & Gift Options.
Submit Order.
To add an item to your cart, select on the product page.
Review Shopping Cart.
Proceed to Checkout.
Account Login.
Enter a Billing Address.
Enter a Shipping Address.
Payment Information.
Select Delivery & Gift Options.
Submit Order.
How Can I Cancel Or Change My Order?
Go to your order history and select the order you wish to cancel.
If the order has been placed less than 1 hour ago, there will be a 'CANCEL ORDER' button showing at the bottom of the order summary.
Please select this button, you will then be asked to confirm your cancellation request.
To continue cancelling your order select 'CANCEL ORDER' again. If you do not wish to cancel your order, select 'No, return to order'.
Once an order is cancelled, we cannot undo this. You will need to replace the order yourself.
Please remember, this self-cancellation is only available for the first hour of your order being created, after this 1-hour window, we cannot cancel orders.
If the 'CANCEL ORDER' button is not showing at the bottom of the order summary, the order is locked for processing and can no longer be cancelled.
If you have already received your goods then you may return them in accordance with the INDIA Distance Selling Regulations, and our Returns Policy.
If the order has been placed less than 1 hour ago, there will be a 'CANCEL ORDER' button showing at the bottom of the order summary.
Please select this button, you will then be asked to confirm your cancellation request.
To continue cancelling your order select 'CANCEL ORDER' again. If you do not wish to cancel your order, select 'No, return to order'.
Once an order is cancelled, we cannot undo this. You will need to replace the order yourself.
Please remember, this self-cancellation is only available for the first hour of your order being created, after this 1-hour window, we cannot cancel orders.
If the 'CANCEL ORDER' button is not showing at the bottom of the order summary, the order is locked for processing and can no longer be cancelled.
If you have already received your goods then you may return them in accordance with the INDIA Distance Selling Regulations, and our Returns Policy.
Do I need an account to place an order?
YES
How Do I Track My Order?
Go to your account within the SITE, on the left side you can see the link.
How Can I Return a Product?
Check our return policy.
